77cv FAQ — All your questions answered, right here

Each person may only open One 77cv account. Opening multiple accounts violates 77cv's terms and may result in permanent account suspension. This policy is strictly enforced to prevent bonus abuse.

To complete KYC verification on 77cv, go to your profile settings and click "Identity Verification." Upload clear photos of the front and back of your NID or passport. Verification is typically completed within 24–48 hours. Large withdrawals cannot be processed without a verified account.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email — an OTP or reset link will be sent to you. Set a new password and log back into 77cv. The entire process takes under 5 minutes.

To close your account, contact the 77cv support team. Before closing, make sure your balance is zero and all active bets have been settled. Under our responsible gaming policy, temporary breaks and self-exclusion options are also available.

The minimum deposit on 77cv is just BDT 100 minimum. The maximum deposit limit depends on your chosen payment method. Daily limits for bKash and Nagad apply as per each provider's policy.

Depositing via mobile banking (bKash, Nagad, Rocket) typically takes Instantly credited to your account. In rare cases, it may take up to 5–10 minutes. Bank transfers can take up to 1–3 hours. If your deposit hasn't arrived, contact support with your transaction ID.

77cv does not charge any deposit fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges. Those fees are beyond 77cv's control.

Each bonus comes with specific wagering requirements — for example, you may need to wager 20x or 30x the bonus amount. Once the requirement is met, the bonus balance converts to real money. Slots generally count all bets toward wagering. Full terms for each bonus are listed on the promotions page.

With 77cv's referral program, share your unique referral link with friends. When a friend registers through your link and makes their first deposit, both of you receive a bonus. Visit the Promotions page for the current referral bonus amount.

77cv's Sports Betting section covers 20+ sports including cricket, football, tennis, badminton, and basketball. All major tournaments are covered, including the IPL, BPL, and Premier League. Live betting is also available.

Yes, all games on 77cv use certified RNG (Random Number Generator) technology and are regularly audited by third-party reviewers. Live games feature real dealers with live streaming, so there is complete transparency.

The minimum withdrawal amount on 77cv is BDT 300. The maximum daily withdrawal limit depends on your account level and verification status. VIP members enjoy higher withdrawal limits.

Common reasons for a rejected withdrawal include incomplete KYC, unmet bonus wagering requirements, or mismatched payment details. The reason for the rejection will be sent to you by email. Resolve the issue and resubmit, or contact support for assistance.

To enable 2FA on 77cv, go to your profile settings and click the "Security" tab. Turn on "Two-Factor Authentication" and verify your mobile number via OTP. From that point on, you'll receive an OTP on your phone with every login.

If you notice an unfamiliar login or transaction on your account, Immediately Change your password and contact 77cv support immediately. The support team will act quickly to secure your account. Please never share your password or OTP with anyone.

To install the 77cv APK on Android, go to your phone's settings and enable "Install from Unknown Sources." This option is usually found under Settings > Security or Settings > Apps. You can disable it again after installation.

Yes, the 77cv mobile app includes every feature available on the website — deposits, withdrawals, games, bonus claims, and support. On top of that, the app offers push notifications, fingerprint login, and exclusive mobile offers not available on the website.

To file a complaint on 77cv, open a support ticket or send an email. Include a detailed description of the issue, screenshots if available, and the transaction ID. Most complaints are resolved within 24–72 hours. Urgent cases are handled as quickly as possible.

77cv takes responsible gaming seriously. We offer deposit limits, session time limits, and self-exclusion options. Users under 18 are not permitted on this platform. To learn more, Responsible Gaming View page.